Introduction
Welcome to PraiseJa. We are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This Privacy Policy explains how we collect, use, and safeguard your information when you use our web-based platform.
PraiseJa is designed to be a safe space for sharing testimonies (anonymously or personally), maintaining a gratitude journal (Gratitude Jar), and tracking your moods through daily entries. We believe that your personal journey of gratitude and reflection deserves respect and protection.
By using PraiseJa, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
To provide you with the best experience on PraiseJa, we collect several types of information:
Account Information
- Required Information: Name, email address, and password
- Optional Information: Profile image, bio, location
Activity Data
- Testimonies you post (both anonymous and personal)
- Mood entries and tracking data
- Gratitude journal entries
- Interaction with other users' content (likes, comments, etc.)
Device and Technical Data
- IP address
- Browser type and version
- Device information (type, operating system)
- Usage analytics (pages visited, time spent on site)
- Referral source
Communication Data
- Information provided when contacting us via forms
- Email communication history
- Newsletter subscription preferences (if opted-in)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
These technologies help us to:
- Remember your login status
- Understand how you use our platform
- Improve our services based on your behavior
- Analyze performance and troubleshoot issues
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.
How We Use Your Information
The information we collect is used for the following purposes:
- Account Creation and Management: To create and maintain your PraiseJa account, authenticate your identity, and provide access to our features.
- Personalized Experience: To tailor your experience on the platform, displaying relevant content and providing personalized insights based on your entries.
- Anonymous Testimony Posting: To enable you to share testimonies without revealing your identity when you choose the anonymous option.
- Communication: To send necessary communications including:
- Transactional emails (account verification, password resets)
- Service announcements and updates
- Responses to your inquiries or support requests
- Optional Communications: If you opt-in, to send:
- Newsletters about gratitude practices
- Community highlights and inspiration
- Information about new features
- Platform Improvement: To analyze usage patterns, identify trends, and enhance our features.
- Security: To protect our platform against unauthorized access, fraud, and other illegal activities.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
We process your information based on the following legal grounds:
- Your consent
- Necessary for performing our contract with you (providing the PraiseJa service)
- Legitimate interests in operating and improving our platform
- Compliance with legal obligations
Data Retention
We retain different categories of data for different periods, based on our legitimate business purposes and legal obligations:
- Account Information: We retain your account information for as long as your account is active. If you deactivate your account, we will retain this information for up to 30 days before permanent deletion.
- Activity Data: Your testimonies, gratitude entries, and mood tracking data are retained until you delete them or request their deletion.
- Communication Data: Email communications and support inquiries are typically retained for up to 2 years to provide continuous support and maintain records of our interactions.
- Technical Data: Usage logs and analytics data are retained in identifiable form for up to 90 days, after which they are anonymized for statistical purposes.
You can delete specific entries or your entire account at any time through your account settings. Please note that:
- Deleted data may remain in our backup systems for a limited period but will not be used or accessible in the regular course of business.
- We may retain certain information as required by law or for legitimate business purposes.
- Anonymized or aggregated data derived from your information may remain in our systems even after deletion.
Your Rights
At PraiseJa, we respect your control over your personal information. You have the following rights:
- Access: You can access the personal information we hold about you through your account settings or by contacting us.
- Correction: You can update or correct inaccurate information in your profile at any time.
- Deletion: You can delete specific entries, content you've shared, or your entire account through your account settings.
- Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Restrict Processing: In certain circumstances, you can request that we limit the way we use your personal information.
- Object to Processing: You have the right to object to our processing of your personal information under certain circumstances.
- Withdraw Consent: You can withdraw your consent at any time for any processing of personal information that is based on consent (such as optional email communications).
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe, typically within 30 days.
Please note that some of these rights may be limited where we have compelling legitimate grounds to process your information, or where legal requirements apply.
Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
- Encryption of sensitive data both in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication requirements
- Staff training on data protection and security practices
- Monitoring for suspicious activities
- Regular backups to prevent data loss
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you become aware of any security issue or vulnerability, please contact us immediately at security@praiseja.com.
Children's Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Third-Party Links
Our platform may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Examples of third-party links that may appear on our platform include:
- Links to verify your email address
- Authentication providers (if you choose to sign in using a third-party service)
- Social media sharing options
- External resources related to gratitude and well-being that we may recommend
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Sending an email notification to users who have provided their email addresses
- Displaying a notice on our platform before the changes become effective
We will update the "Last Updated" date at the bottom of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
For significant changes that materially alter your rights or how we use your data, we will provide at least 30 days' notice before the changes take effect, giving you time to review the changes and decide whether to continue using our services.
Contact Us
If you have any questions about this Privacy Policy, your data, or your rights, please contact us:
- By email: privacy@praiseja.com
- Through our contact form on the website: Contact Form
- By mail: PraiseJa Privacy Team, [Physical Address]
We aim to respond to all inquiries within 5 business days.